About Us

At Matrix Global, dreams are fulfilled of the furniture aficionados as I, being the Founder of this firm, aim at offering the best in class, quality assured furniture to our customers as We aim to achieve 100% customer satisfaction to preserve our clientele. To ensure the quality of our products we do not import from any other firm but Our own production factory which is based in 'The Sun City' i.e., Jodhpur, India.

If you are looking towards buying the perfect Reclaimed Wood Furniture then, you have come to the right place as we offer the widest and the most favored range of furniture, each piece of which is the statement of pure Lavishness, Class and Elegance, offered at the most competitive and inexpensive prices.

Matrix Global's customer satisfaction has been off the charts since its beginning and the sole reason for achieving this reputation is its best-in-class Quality of products, Time Punctuality and its Commitment towards perfection. Our firm is a Client-Centered firm whose sole motto is that “One Satisfied customer would be our repeated customer”.

CUSTOMIZATION

As the Customer Is King, We do not leave any stone unturned in satisfying our customers and thus we offer them the flexibility to design their own Bespoke Reclaimed Wood Furniture which means you can hand us over your specifications for the furniture you want to get and we will be glad to make your dream come true. We proud ourselves on bringing smiles on our customers' faces when we hand over the Furniture that they design for themselves with Guaranteed Delivery within 7 Days(Excluding Handling Time which may vary for different categories).

PRODUCT POLICY

The product shown in the image is a reference product and the new manufactured product can look different from the one shown in the image due to various factors like lighting, manual polish, wood's texture, etc.

We always confirm with our clients after producing their order, and only after their confirmation we ship the product to make sure they don’t have to face any problems after getting the product.

Please note that in case of Solid Wood products, slight grains would be visible. There may be a slight variation in finish between the actual product and the 3-D designs which are being displayed on our website.

BESPOKE/CUSTOM PRODUCT POLICY

Custom made orders are non-refundable. If in case any damages occur while shipment of the product, Matrix Global will get it repaired, if repairable. Also there can be a delay of 2 weeks in delivery time for custom furniture.

SUPPORT

We understand the significance of accessibility and thus we stand behind each and every piece we sell, through our experienced representatives available at every step to assist you by providing Instant Live Chat, Rapid Responsive E-mails and on-the-call assistance.

QUALITY

We have a Dedicated team of Highly trained and experienced artisans, which is specially designed & is always engaged in providing the best and the most durable Reclaimed Wood Furniture to our clients, in the market. Artisans Bhura along with Alam and Heera specialize in Reclaimed Wood Furniture, Bone Inlay and MOP Inlay Furniture, Touch Of Class Furniture.

LOGISTICS SUPPORT

1. On time delivery through FedEx, DHL Express and LCL.
2. Valid tracking details are shared via E-mails and SMS.
3. 24/7 Matrix Global Logistics On-call support(Contact no.: +14245012204).
4. Shipment is fully insured and secured(Excluding Mirror and Glass articles).

SAFETY

We try our best for ensuring the safety of the furniture which is shipped, to provide our customers a hassle free experience. We fully Insure and secure the shipment right from our warehouse(Excluding Mirror and Glass articles).

CONTACT US

If you have any query regarding our dealer's policy or any other assistance, kindly E-mail us on ps@matrixglobalmarket.com

Contact us at: +14245012204

COMMITMENT TO THE ENVIORNMENT

We promote responsible and legal use of raw material in handicrafts and home décor industry. Keeping note of our social and environmental obligations. We have FSC and VRIKSH Certification for our Factory.